Job profile

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference: REQ000018
Date posted: 04/09/2023
Application closing date: 30/09/2023
Location: Mourne Food & Drink
Salary: Blank
Package: Blank
Contractual hours: 0
Basis: Part Time
Job category/type: Customer Advisor
Attachments: Blank

Job description

Customer Advisor

Reporting to: Duty Manager

Based at: Nisa Store, Rostrevor

Job Brief:

Our Customer Advisors take great pride in delivering a fast and efficient customer service experience, while always maintaining the highest standard of customer satisfaction. The ideal applicant will be able to acquire an in-depth knowledge of the organisation’s products and relay that information to customers in an enthusiastic manner. Our Customer Advisors are valued greatly as they contribute in many ways to the company’s overall sales goals, which is why the post holder will be expected to multi-task between various departments in the store.

Why Work for Us?

10% employee discount
Large organisation with multiple paths of development and long-term career prospects
Culture of continuous professional development (CPD) with training programmes to aid your development

Key Responsibilities:

Operate a check out in accordance with company policies and procedures
Account for daily revenue figures
Provide a fast and efficient customer service while portraying the highest standard of customer satisfaction
Interact with every customer in a pleasant, friendly and helpful manner to assist in the customer shopping experience
Ensure goods are displayed and merchandised to company standards - freshness and rotation guidelines
Maintain a welcoming, easy to navigate, and appealing store
Work within the organisation’s health and safety policies and practices and report any hazards or incidents immediately
Comply with company guidelines and procedures
Comply with relevant legal obligations

What will you need?

Previous experience is desired, but if you have the right attitude, we can turn you into a top-class retailer
Willingness to go the extra mile for our customers
To be responsible and reliable
Intuition and to take pride in a good job
Enjoy a busy and challenging atmosphere
Team oriented and ability to take direction

Job title

Customer Advisor

Job reference

REQ000018

Date posted

04/09/2023

Application closing date

30/09/2023

Location

Mourne Food & Drink

Salary

Blank

Package

Blank

Contractual hours

Basis

Part Time

Job category/type

Customer Advisor

Attachments

Blank

Job description

Customer Advisor

Reporting to: Duty Manager

Based at: Nisa Store, Rostrevor

Job Brief:

Why Work for Us?

10% employee discount
Large organisation with multiple paths of development and long-term career prospects
Culture of continuous professional development (CPD) with training programmes to aid your development

Key Responsibilities:

Operate a check out in accordance with company policies and procedures
Account for daily revenue figures
Provide a fast and efficient customer service while portraying the highest standard of customer satisfaction
Interact with every customer in a pleasant, friendly and helpful manner to assist in the customer shopping experience
Ensure goods are displayed and merchandised to company standards - freshness and rotation guidelines
Maintain a welcoming, easy to navigate, and appealing store
Work within the organisation’s health and safety policies and practices and report any hazards or incidents immediately
Comply with company guidelines and procedures
Comply with relevant legal obligations

What will you need?

Previous experience is desired, but if you have the right attitude, we can turn you into a top-class retailer
Willingness to go the extra mile for our customers
To be responsible and reliable
Intuition and to take pride in a good job
Enjoy a busy and challenging atmosphere
Team oriented and ability to take direction